• 28-May-2019

    English, PDF, 3,143kb

    Baseline Measurement Report Armenia 2019

    This first Armenia Baseline Measurement Report which focuses on six key public administration areas is based on the methodology and indicators developed for the European Neighbourhood countries. Whilst it covers the main developments in the period January 2017 to December 2018, its findings are intended to help the Government of Armenia plan and implement further reforms in key areas of public administration.

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  • 30-May-2017

    English, PDF, 2,730kb

    Principles of Public Administration for EU candidate countries and potential candidates (SIGMA 2017)

    The Principles define what good governance entails in practice and outline the main requirements that countries should follow during the European integration process. They also feature a monitoring framework, enabling regular analysis of progress in applying the Principles and setting country benchmarks.

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  • 9-May-2016

    English, PDF, 1,718kb

    Principles of Public Administration for European Neighbourhood Policy countries (SIGMA 2016)

    These Principles are aimed at developing a shared understanding of what public administration reform entails and what countries could aim for with their administrative reforms, whether through comprehensive public administration reform (PAR) programmes or only in one of the core areas of PAR.

  • 30-November-2014

    English, PDF, 1,634kb

    Civil Service Professionalisation in Armenia, Azerbaijan, Georgia, Moldova and Ukraine (SIGMA 2014)

    This report examines the professionalism of the civil service in five countries in the immediate eastern neighbourhood of the European Union – Armenia, Azerbaijan, Georgia, Moldova and Ukraine. For the purposes of the study, the narrow scope of public service is applied, covering the administrative bodies that are included in the scope of the civil service law at the level of central state administration.

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  • 18-November-2014

    English, PDF, 2,138kb

    Principles of Public Administration for EU Enlargement countries (SIGMA 2014)

    Principles of Public Administration provide a detailed definition of good public administration that the Western Balkan countries and Turkey should be aiming for as European Union Accession countries. These principles supplement the European Commission Enlargement package, which defined public administration reform as a pillar of the enlargement process.

  • 14-March-2014


    Top Management Service in Central Government (SIGMA Paper No. 1, 1995)

    This publication aims to provide practical input to countries which are conducting the necessary analyses and preparing decisions. Indeed, development of a top management service is a task which must be undertaken in countries choosing to adopt such a service, taking into account national objectives and preconditions.

  • 14-March-2014


    Training Civil Servants for Internationalisation (SIGMA Paper No. 3, 1996)

    The training of public servants to prepare for EU-accession was chosen as the case for a 1995 SIGMA seminar on "Training for Internationalisation" in order to expose Central and Eastern European countries to general and specific training needs as they prepare to meet their obligations under the Europe Agreements. This publication contains those papers presented at the seminar.

  • 14-March-2014


    Civil Service Legislation Contents Checklist (SIGMA Paper No. 5, 1996)

    This publication has been used as the basic framework for many SIGMA reviews of draft civil service legislation in Central and Eastern European countries. Yet the Checklist stands by itself as a practical document defining a professional, impartial and permanent civil service in legal terms.

  • 14-March-2014


    Civil Service Pension Schemes (SIGMA Paper No. 10, 1997)

    This publication is a tool for designers of new civil service pension schemes in Central and Eastern Europe. It presents civil service pension schemes in five OECD Member countries and ten Central and Eastern European countries.

  • 14-March-2014


    Budgeting and Monitoring of Personnel Costs (SIGMA Paper No. 11, 1997)

    This publication is the product of a seminar on budgeting and controlling personnel costs which SIGMA organised in March 1996 in Paris. Drawing in particular on the experience of EU Member countries, the seminar enabled participants to compare different types of budgeting and monitoring, their respective advantages and disadvantages, as well as their prerequisites regarding institutions and procedures.

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