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SIGMA › By Expertise › Public service and human resource management
16-February-2022
English, PDF, 2,144kb
Regional Overview Western Balkans Monitoring February 2022
This 2022 Regional Overview provides the main developments made by Western Balkans administrations in all areas of the Principles of Public Administration following the 2021 SIGMA monitoring exercise.
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15-February-2022
English, PDF, 1,047kb
Summaries Monitoring Reports 2021 Public Service and Human Resource Management
This Summary provides the main developments made by Western Balkans administrations in the Public Service and Human Resource Management area of the Principles of Public Administration following the 2021 SIGMA monitoring exercise.
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30-November-2021
English, PDF, 2,108kb
Monitoring Report 2021 Serbia
This 2021 Monitoring Report for Serbia provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.
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30-November-2021
English, PDF, 2,059kb
Monitoring Report 2021 Republic of North Macedonia
This 2021 Monitoring Report for North Macedonia provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.
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30-November-2021
English, PDF, 1,980kb
Monitoring Report 2021 Montenegro
This 2021 Monitoring Report for Montenegro provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.
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30-November-2021
English, PDF, 1,976kb
Monitoring Report 2021 Kosovo
This 2021 Monitoring Report for Kosovo provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.
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30-November-2021
English, PDF, 2,221kb
Monitoring Report 2021 Albania
This 2021 Monitoring Report for Albania provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.
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22-October-2021
English
Organisation of public administration: Agency governance, autonomy and accountability (SIGMA Paper No. 63, October 2021)
This provides a detailed analysis of EU acquis requirements for national regulatory agencies. New empirical evidence shows that public administrations in the Western Balkans and European Neighbourhood lack clear policies and regulations for agency governance and misinterpret EU acquis. Recommendations for better organisation of public administration are provided, based on the empirical analysis and lessons learned from SIGMA experience.
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31-July-2020
English, PDF, 407kb
Teleworking survey: Learning from the COVID-19 crisis
SIGMA, together with the European Policy Centre in Belgrade, developed a questionnaire to identify the greatest challenges and benefits civil servants face while working remotely in order to examine the possibilities for improving working conditions in the Serbian administration. The questionnaire is rather generic and can be replicated easily in public services of other administrations or even within single organisations.
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9-July-2020
English, PDF, 883kb
HRM in the context of coronavirus - inventory of ideas for civil service authorities, HR units and line managers
This paper provides ideas for civil service authorities, HR units and line managers as ministries and agencies reopen and face new challenges in the context of coronavirus (COVID-19), with civil servants returning to on-site work.