• 16-February-2022

    English, PDF, 2,144kb

    Regional Overview Western Balkans Monitoring February 2022

    This 2022 Regional Overview provides the main developments made by Western Balkans administrations in all areas of the Principles of Public Administration following the 2021 SIGMA monitoring exercise.

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  • 15-February-2022

    English, PDF, 1,002kb

    Summaries Monitoring Reports 2021 Service Delivery

    This Summary provides the main developments made by Western Balkans administrations in the Service Delivery area of the Principles of Public Administration following the 2021 SIGMA monitoring exercise.

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  • 30-November-2021

    English, PDF, 2,804kb

    Monitoring Report 2021 Serbia

    This 2021 Monitoring Report for Serbia provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 2,809kb

    Monitoring Report 2021 Republic of North Macedonia

    This 2021 Monitoring Report for North Macedonia provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 2,791kb

    Monitoring Report 2021 Montenegro

    This 2021 Monitoring Report for Montenegro provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 2,610kb

    Monitoring Report 2021 Kosovo

    This 2021 Monitoring Report for Kosovo provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 2,869kb

    Monitoring Report 2021 Albania

    This 2021 Monitoring Report for Albania provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 31-May-2021

    English

    Implementation of the laws on general administrative procedure in the Western Balkans

    SIGMA's comparative analysis of the implementation of the new laws on administrative procedures in the Western Balkans examines their compliance with key international standards on good administrative practice established by the Council of Europe recommendations and resolutions, the Charter of Fundamental Rights of the European Union and the Principles of Public Administration.

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  • 8-June-2020

    English, PDF, 519kb

    Responding to the coronavirus (COVID-19) pandemic: Mapping the EU member States' public administration responses to the pandemic (Service Delivery)

    This analytical overview presents the measures taken by EU member States' in the policy area of service delivery, in response to the coronavirus (COVID-19) pandemic crisis and how EU member States and selected OECD countries have managed the initial stage of the crisis with regard to the functioning of the government and the public administration.

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  • 4-June-2020

    English, PDF, 928kb

    Guidelines for preparing post-confinement roadmaps for public bodies

    These guidelines, prepared by SIGMA for its beneficiaries, are intended to provide support to managerial officials and human resource (HR) units when preparing the gradual process of returning to work premises after the coronavirus (COVID-19) confinement.

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