Date
|
Title
|
Location
|
| |
|
|
27 November - 1 December 2023
|
|
Berlin, Germany
|
4-8 September 2023
|
|
Georgia
|
6 June 2023
|
Service design and delivery in the Western Balkan region in 2023
2. Challenges and opportunities of artificial intelligence in service delivery
|
|
22-26 May 2023
|
|
Chișinău, Moldova
|
15 May 2023
|
Informal MENA-OECD Expert Group event on Measuring Public Service Delivery (co-hosted by SIGMA) | Agenda | Event documents
|
Paris, France
Hybrid event
|
11-12 May 2023
|
Principles of Public Administration as part of European Integration Process
Joint event organised by SIGMA and Ukraine’s Center for Adaptation of the Civil Service to the Standards of the European Union I Event documents I Video
|
Online
|
20 April 2023
|
Service design and delivery in the Western Balkan region in 2023
1. Behavioural insights for better services and policies I Video
|
Online
|
23 March 2023
|
Recent case-law of the Court of Justice of the EU
|
Online
|
6-10 February 2023
|
|
Paris, France
|
24 November 2022
|
Public accounting reforms in the Western Balkans and the European Neighbourhood
The costs and benefits of the transition from cash to accrual accounting in the public sector for SIGMA partners.
|
Online
|
17 November 2022
|
|
Luxembourg,
online
|
21 October 2022
|
ENP East high-level event: Building citizen-centric services for a digital future
Agenda I PPT SIGMA I PPT DITP I Event videos: Part 1 I Part 2
|
Online
|
15 September 2022
|
|
Skopje, North Macedonia
|
21 July 2022
|
Ministerial follow-up event - Good Management in the Western Balkans
Key opportunities and challenges for governments in the area of managerial accountability
Agenda
|
Online
|
6 July 2022
|
Quality management in the Albanian public administration
SIGMA co-hosted this event with ReSPA, under the patronage of the Albanian Prime Minister and the Minister of State for Standards and Services.
|
Tirana, Albania
|
5 July 2022
|
Citizen-centric public services in the Western Balkans: Webinar 3 - Setting service standards and monitoring I Event documents I Video
|
Online
|
16 June 2022
|
Meeting of OECD Ambassadors, chaired by OECD Secretary-General Mathias Cormann, to discuss SIGMA's 30th anniversary.
|
Paris, France
|
16 June 2022
|
Tetyana Kovtun, Executive Director of Reform Delivery of the Cabinet of Ministers of Ukraine, visited SIGMA and discussed PAR-related issues in Ukraine’s Draft Recovery Plan. She presented the Plan at a meeting with OECD staff working on Ukraine and gave a speech alongside the OECD Secretary-General at a meeting dedicated to SIGMA’s 30th anniversary.
|
Paris, France
|
31 May 2022
|
Launch ceremony for the Guide to Developing Secondary Legislation for Egyptian Legislating Bodies (Guide II), organised by SIGMA and ERRADA, under the Auspices of the Minister of Planning and Economic Development I Event documents I Video I Guide II English I Guide II Arabic
The event highlighted the relevance of good legislation for implementation of policies, developing criteria of good legislation for economic development and providing good administrative services, ensuring an attractive climate for investment.
|
Cairo, Egypt
|
31 May 2022
|
Citizen-centric public services in the Western Balkans: Webinar 2 - Digital identity and trust services
Event presentations and documents I Video
|
Online
|
24-25 May 2022
|
Ministerial follow-up event - Achieving Administrative Simplification Through Evidence-based Policy Making in the Western Balkans I Documents
The second follow-up event after the Ministerial discussed the challenges of achieving administrative simplification through effective policy making, linking the results from the PDC and service delivery areas. The high-level conference was organised jointly with ReSPA, with senior officials from all Western Balkan administrations representing the centres of government, service delivery and policy making institutions and officials and experts from OECD and EU.
|
Istanbul, Turkey
|
28 April 2022
|
Ministerial follow-up event - Digital Government in the Western Balkans
Presentations and documents I Video
This webinar focused on the key opportunities and challenges for governments in the area of digital transformation both now and in the future. Issues such as further digitalising services, investing in infrastructure, digital skills and competences, minding the digital gap, securing electronic identification, authentication and trust services were discussed with key digital actors from the Western Balkan region and the EU. Moreover, discussion of (business) process-related aspects encompassed the increase in inclusive (user-centric) design and use of e-services, the co-ordination of DT and quality assurance (monitoring) of public services and the cross fertilisation of the concept of integrated service delivery with crisis management and future (foresight strategies).
|
Online
|
12 April 2022
|
Optimise and digitise public administration in the European Neighbourhood South: Webinar 1 - Holistic government digital transformation Presentations and documents
|
Online
|
5 April 2022
|
|
Online
|
28-31 March 2022
|
Human resource planning sessions and consultation workshops with the Civil Service Bureau of Jordan on developing recruitment, retention and management methods
|
Amman, Jordan
|
16 March 2022
|
Network of Supreme Audit Institutions of EU Candidate and Potential Candidate Countries and the European Court of Auditors: Meeting of the Heads of SAIs. Agenda and presentations
|
Paris, France
|
| |
|
|
22 February 2022
|
|
Online
|
| |
|
|
|
Bilateral events relating to the release of the 2021 Monitoring Reports in Western Balkan administrations: information on the bilateral events organised in December 2021, January and February 2022 is available on this page.
|
|
.jpg)