Date

Title

Location

27 November - 1 December 2023

Service Design and Delivery in a Digital Age - Academies for EaP countries
Topic 4: Gathering users insights and feedback.

Berlin, Germany

20-22 September

Richelieu Forum on Public Service

Kyiv, Ukraine

20 September

Launch of the new Public Administration Reform (PAR) Strategy 2023-2030 of the Republic of North Macedonia

Skopje, Republic of North Macedonia

18-22 September 2023

Data-protection in the Western Balkans and Eastern Partnership Region

Brussels, Belgium

4-8 September 2023

Service Design and Delivery in a Digital Age - Academies for EaP countries
Topic 3: Quality management systems and quality culture.

Georgia

6 June 2023

Service design and delivery in the Western Balkan region in 2023
2. Challenges and opportunities of artificial intelligence in service delivery I Video | Event documents

Online

22-26 May 2023

Service Design and Delivery in a Digital Age - Academies for EaP countries
Topic 2: Digital transformation. 

Chișinău, Moldova

15 May 2023

Informal MENA-OECD Expert Group event on Measuring Public Service Delivery (co-hosted by SIGMA) | Agenda | Event documents

Paris, France
Hybrid event

11-12 May 2023

Principles of Public Administration as part of European Integration Process
Joint event organised by SIGMA and Ukraine’s Center for Adaptation of the Civil Service to the Standards of the European Union I Event documents I Video

Online

20 April 2023

Service design and delivery in the Western Balkan region in 2023
1. Behavioural insights for better services and policies I Video

Online

23 March 2023

Recent public procurement case-law of the Court of Justice of the EU

Online

6-10 February 2023

Service Design and Delivery in a Digital Age - Academies for EaP countries
Topic 1: User-centric design and delivery.

Paris, France

24 November 2022

Public accounting reforms in the Western Balkans and the European Neighbourhood
The costs and benefits of the transition from cash to accrual accounting in the public sector for SIGMA partners. 

Online

17 November 2022

As part of the OECD Global Forum on Building Trust and Reinforcing Democracy, SIGMA hosted Parallel Session 4 on Accountable public administrations for stronger democracies in Eastern and Southeastern Europe and MENA – focus on Ukraine.

Luxembourg,
online

21 October 2022

ENP East high-level event: Building citizen-centric services for a digital future
Agenda I PPT SIGMA I PPT DITP I Event videos: Part 1 I Part 2

Online

15 September 2022

Western Balkans Ministerial Conference on Public Administration Reforms (joint event with ReSPA)
Inspiring public sector transformation: public service custom-made to citizens and businesses I Video

During the conference the winners of the ReSPA-SIGMA Public Administration Awards 2022 were revealed and awarded under the main categories: Digital transformation, Quality management for improving services and Public Administration for all.
Further information on the 2022 award ceremony is available here. 

Skopje, North Macedonia