• 20-June-2024

    English

    Salary systems in public administration and their reforms (SIGMA Paper No.71, June 2024)

    Public sector salary systems are shaped by administrative culture, economic and political conditions. With insights from EU Member States, SIGMA partners in the Western Balkans, Moldova and Ukraine, this paper explores key concepts and provides guidance on the process of reforming public sector salary systems to enhance their competitiveness, equity, transparency and affordability.

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  • 16-February-2022

    English, PDF, 2,144kb

    Regional Overview Western Balkans Monitoring February 2022

    This 2022 Regional Overview provides the main developments made by Western Balkans administrations in all areas of the Principles of Public Administration following the 2021 SIGMA monitoring exercise.

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  • 15-February-2022

    English, PDF, 1,047kb

    Summaries Monitoring Reports 2021 Public Service and Human Resource Management

    This Summary provides the main developments made by Western Balkans administrations in the Public Service and Human Resource Management area of the Principles of Public Administration following the 2021 SIGMA monitoring exercise.

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  • 30-November-2021

    English, PDF, 2,108kb

    Monitoring Report 2021 Serbia

    This 2021 Monitoring Report for Serbia provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 2,059kb

    Monitoring Report 2021 Republic of North Macedonia

    This 2021 Monitoring Report for North Macedonia provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 1,980kb

    Monitoring Report 2021 Montenegro

    This 2021 Monitoring Report for Montenegro provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 1,976kb

    Monitoring Report 2021 Kosovo

    This 2021 Monitoring Report for Kosovo provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 30-November-2021

    English, PDF, 2,221kb

    Monitoring Report 2021 Albania

    This 2021 Monitoring Report for Albania provides the main developments made by this SIGMA partner in all areas of the Principles of Public Administration.

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  • 22-October-2021

    English

    Organisation of public administration: Agency governance, autonomy and accountability (SIGMA Paper No. 63, October 2021)

    This provides a detailed analysis of EU acquis requirements for national regulatory agencies. New empirical evidence shows that public administrations in the Western Balkans and European Neighbourhood lack clear policies and regulations for agency governance and misinterpret EU acquis. Recommendations for better organisation of public administration are provided, based on the empirical analysis and lessons learned from SIGMA experience.

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  • 31-July-2020

    English, PDF, 407kb

    Teleworking survey: Learning from the COVID-19 crisis

    SIGMA, together with the European Policy Centre in Belgrade, developed a questionnaire to identify the greatest challenges and benefits civil servants face while working remotely in order to examine the possibilities for improving working conditions in the Serbian administration. The questionnaire is rather generic and can be replicated easily in public services of other administrations or even within single organisations.

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