Principles of Public Administration


Good governance matters. It has a significant impact on government performance and is therefore essential in building trust in government and delivering necessary structural reforms. A well-functioning public administration requires a professional civil service, efficient procedures for policy and legislative development, well-defined accountability arrangements between institutions and citizens as well as among institutions, ability of the administration to efficiently deliver services to citizens and businesses, and a sound public financial management system.

Since 2014, the European Commission has defined the scope of public administration reform as covering six core areas:

  • the strategic framework for public administration reform

  • policy development and co-ordination

  • public service and human resource management

  • accountability

  • service delivery

  • public financial management.

The Principles of Public Administration have been developed by SIGMA in close co-operation with the European Commission to define detailed requirements for a well-functioning public administration in each of these core areas.

Although general good governance criteria are universal, SIGMA has developed more tailored Principles for EU candidate countries and potential candidates and more generic Principles suited for a wider range of countries, including those working with the EU under the European Neighbourhood Policy (ENP).

Principles of Public Administration for EU candidate countries and potential candidates



Principles of Public Administration for ENP countries


Methodological Framework for the Principles of Public Administration



Methodological Framework for the Principles of Public Administration: ENP countries



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